As we have talked with clients over the years, during and after a project, there is a common theme that usually indicates how happy they are with their Basement. That is how often and well we communicated with them during the build process.
As a result, several years ago, we implemented a system for updating clients on the progress of their basement. We send a weekly update that details what we plan to accomplish during the coming week. This is a vital first step in keeping you informed.
In addition to weekly updates we also do the following things to keep you informed about your basement.
- Inspections at each critical process in your basement. We do not move forward until you’re satisfied.
- Available via phone and text every day during normal business hours
- Clearly defined bids and pre-construction information so that you know what to expect with regards to your basement
It is vital that we keep you informed. You’ll feel more comfortable as we build your basement and we’ll know that you’re happy with the progress we’re making.
To learn more about Finishing your Basement with Basement Pro – follow this link.